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Orders from chat

From the first question to a ready order

The agent answers from your catalog — live prices, stock and photos, even finding an item from a customer’s photo — then captures the order with the items, name, contact and delivery or pickup, and sends your payment instructions. Your team gets a ready order card to confirm.

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Free to start · no credit card · every channel and feature included

Oak & Ember Messenger
  1. Hi! Is the home espresso machine still available?
  2. Home espresso machine — steelCAD 899 · 3 in stock
  3. Yes, 3 left in steel. Would you like one?
  4. Yes, one please. Delivery to 12 Demo Street, Ottawa.
  5. Got it: 1 × espresso machine, CAD 899 before tax, delivery to 12 Demo Street, Ottawa. What name and phone number should I put the order under?
  6. Jordan Lee, 613-555-0142
  7. Thanks, Jordan! Order #2048 is in. You can pay by e-Transfer to orders@oakandember.example — we’ll confirm as soon as it arrives.
  8. The team will confirm the delivery date with you here.
Before and after

Orders without the retyping

What changes when the agent takes the order.

By hand

  • The same question about price and stock, twenty times a day.
  • You retype each order from the chat into a spreadsheet or your shop system.
  • You send your bank details or e-Transfer address by hand, every time.
  • A customer sends a photo, and you hunt for the item.

With HornostAI

  • The agent answers on its own, with prices and stock from your catalog.
  • The order arrives as a ready card: items, name, contact, delivery or pickup.
  • The agent sends your payment instructions with the order; you confirm the payment.
  • The agent finds the item from the photo and gives the price and availability.
Getting started

Live in three steps

No developer needed.

  1. Add your catalog

    Add products by hand or import a file. The agent takes prices and stock from here.

  2. Set how customers pay

    Your bank details or payment instructions — the agent sends them with each order.

  3. Connect your channels

    Instagram, WhatsApp, Messenger, Telegram or the chat on your website.

FAQ

Questions about orders

  • It sends your payment instructions — bank details, an e-Transfer address and so on — with the order, and you confirm the payment in the order.

More ways HornostAI works

Free to start

Try it on your own customers

No credit card, every channel and feature included — enough volume to see the agent at work. Questions? Email support@hornostai.com.

Start for free
support@hornostai.com