Answers in every channel
Instagram, Telegram, WhatsApp, Messenger, Viber, email and the widget on your website. One agent, one customer history. Understands voice notes and photos.
An AI manager for your business
Sells, books and answers around the clock
The agent answers customers where they write, sells from your catalogue and captures orders. Everything is visible and under your control in the HornostAI Console.
Free to start · no card · every channel and feature included
- 24/7
- no night shift needed
- 7
- channels, one customer
- ≈6 s
- from question to reply
HornostAIonlineHi, I’m HornostAI. Got a question? Just ask.
Try asking
Enter to send · Shift + Enter for a new lineLive AI agent · replies may vary
Works with
- Telegram
- Messenger
- Nova Poshta
- Monobank
- LiqPay
- Google Calendar
Direct integrations with channels, delivery, payments and the calendar.
What the agent does
From the first question to a paid order or a confirmed appointment.
Sells from your catalogue
Live prices, stock and promotions. Sends product photos and finds an item from a customer’s photo. Anything outside the catalogue is not offered.
Captures orders and delivery
Name, phone, items — an order card in the console. Creates the Nova Poshta waybill in the dialogue, supports cash on delivery and sends the tracking number to the customer.
Takes payment
Monobank or LiqPay payment links. Money arrives — the order is paid and the customer gets a confirmation. Bank transfers are verified against the receipt screenshot.
Books appointments
Shows free slots, books, reschedules and reminds the day before. Reads busy time from Google Calendar and creates new appointments there itself.
Works under your control
Hands complex questions and complaints to you with full context. Optionally a second AI reviews every reply before it is sent, or you approve the drafts yourself.
Everything the agent did is visible in the console
Dialogues, orders, stock and the agent’s settings in one place. Pick a section, or tell HAIChat what you need.
Dashboard30 days
Revenue₴418.6K▲ 12.4%
Paid orders1 284▲ 8.1%
AI resolution92%▲ 3.0%
Avg. reply6s▼ 21%
Orders this week
Chats → Orders → Paid
Demo data — pick a section
Live without a developer
Three steps, and the agent is answering your customers.
Tell it about your business
A few questions about what you sell and how you talk to customers. The agent takes on your tone and rules.
Add products or services
Import the catalogue from your store or a file, or describe your services and schedule. The calendar connects in a few clicks.
Connect your channels
Instagram, Telegram, WhatsApp, Messenger, Viber or the widget on your website. The agent starts answering customers right away.
Who it is for
Shops on Instagram, Telegram and the web
Dialogues and comments become orders. A customer who wrote on Instagram and continued on Telegram is one customer: one history, one delivery, one payment.
Appointment-based services
Salons, barbershops, clinics, property rentals. Free slots, booking, rescheduling, reminders, Google Calendar.
Several businesses in one account
Each with its own agent, catalogue and data. A team with roles and an action log.
Pricing
Every channel and feature on every plan. Plans differ by conversation volume.
Trial
Free
Every channel and feature. No card. Enough volume to set the agent up and see it work.
Starter
$48/mo
Full functionality, every channel. For your first flow of customers.
Up to ~250 conversations/moPopularBusiness
$90/mo
Full functionality, every channel. For a steady flow of customers.
Up to ~500 conversations/moPro
$173/mo
Full functionality and priority support. For peak season.
Up to ~1000 conversations/moVolume used up — the agent keeps working: we add a +25% pack at a third of the plan price and show the amount due. Auto top-up can be switched off; the agent then pauses.
Every plan includes
- Instagram, Telegram, WhatsApp, Messenger, Viber, email and the website widget
- Nova Poshta: waybills, cash on delivery, tracking
- Payment via Monobank, LiqPay and bank transfer
- Catalogue, orders, bookings, broadcasts
- Autonomous actions, switched on per business: customer recovery, parcel tracking, low-stock alerts, morning briefing
- Reply quality control, operator handoff, analytics
Billed monthly, no automatic charges. Cancel anytime.
Questions, answered
Instagram Direct (including comment replies into Direct), Telegram and Telegram Business, WhatsApp, Facebook Messenger, Viber, email and the widget on your website. Threads is supported for publishing posts. One agent, one shared memory: a customer who wrote on Instagram and continued on Telegram is the same conversation.
Free to start
Try it on your own customers
No card, every channel and feature included. Enough volume to see the agent at work. Questions — message us on Instagram.
@hornost.ai